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Deneve is a brand that is owned and operated by ACDC LLC, a limited liability company registered under the laws of the state of Delaware, USA.
The warranty period for all Deneve products is 1 year from the purchase date.
If your purchased item either malfunctions or breaks within the warranty period, we will replace the product (or parts of the product, if applicable) at no charge as long as the defect is caused by inappropriate material or workmanship and the product was under regular use and maintenance.
The warranty only covers to one free replacement product per purchased item.
Deneve does not provide warranties for products purchased from unauthorized resellers. Deneve products are sold exclusively by Deneve on www.denevehome.com, amazon.com, and walmart.com. Any other marketplaces, websites, companies, or individuals shall be considered unauthorized resellers.
The warranty does not cover:
To get warranty service, contact us at firstname.lastname@example.org and include an explanation of the problem and your order details (such as your order number and the marketplace where the order was placed).
You may be offered troubleshooting assistance first to make sure that the problem cannot be resolved. We may ask for additional information or photos/videos before we proceed with issuing a replacement.